Terms & Conditions

All monies paid are non-refundable and non-transferable.

We may request a deposit at the time of booking.

We require that all Chi Treatments and Chi Classes are booked at least 24 hours in advance.

We will do our best to accommodate shorter-notice bookings where we can although this may not always be possible.

All reservations cancelled within 24 hours of the scheduled appointment will be charged at full fee.

No shows for appointments will be charged at full fee.

Chi sessions are subject to availability and the standard timetables may be subject to change at our discretion. We aim to give at least 24 hours notice for any individual cancelled or rescheduled sessions and one month for any larger scale timetabling changes.

Prices are subject to change, although pre-paid sessions will be honoured at their original purchase price.

Pre-paid sessions must be redeemed within one year maximum of their purchase date or the notified expiry date, whichever is sooner.

We reserve the right to add new terms and conditions at any time.

We make no claims or guarantees as to the efficacy of any Chi treatments, classes, sessions or programmes. All Chi sessions are undertaken without expectation of specific results. Every individual is different and will have their own experience. We will support your journey as best we can and ask you to make your best efforts in return. To confirm the suitability of any of our Chi sessions for your specific situation, we advise talking to your General Practitioner (GP) before making any commitments, especially should you have any pre-existing health conditions.